A Five-Hour Listening Therapy

Do It From Home

Safe & Sound Protocol (SSP) helps to SOOTHE and RESHAPE your nervous system

Learn To Feel Safe In Your Own Body

“Earth will be safe when we feel in us enough safety” Thich Nhat Hanh

The Need to Optimize the Nervous System

When the nervous system is not functioning optimally it can misinterpret a lot of cues and present ‘danger’ when in reality there isn’t any.

SSP helps soothe, and reshape your nervous system to be more regulated and resilient so you can feel more at ease in the world.

SSP is a research-based, non-invasive, sensory listening program designed to support individuals experiencing the following difficulties:

  • • Anxiety, Hyperarousal and Panic attacks

  • • Feeling overwhelmed, stuck and paralyzed

  • • Difficulties with social connection

  • • Feel numb, foggy, difficulty concentrating

  • • Sensory sensitivities

  • • Sense of impending danger in the body

  • • Sense of separation or being cut off from others

  • • Disconnected from self and the world

  • • Feeling exhausted and drained

  • • Difficulty regulating emotions

  • • Long covid symptoms

  • • Traumatic brain injuries/Concussions

  • • Strokes


What You Can Expect from SSP?

  • Feelings of safety in your own body

  • Confidence in reaching out to others

  • Increased Control over Feelings

  • Comfort in social interactions

  • Courage to follow your dreams

  • More Stillness in body and mind

  • Decreased Anxiety and Stress

  • A more Chilled Approach to Life

  • Relief from Panic Attacks

  • Better Focus and Concentration

  • Decreased Hyper-vigilance

  • Better Sleep

Safe Sound Protocol

The good news is that our brains and nervous systems are plastic. With specific stimulation, we can actually rewire them to become more flexible and better at processing and responding to our environment.

SSP is a research-based, non-invasive, sensory listening program you download onto your phone and use at home.


What Is The Science Behind SSP ?

SSP is based on over 20 years of research Dr. Stephen Porges – distinguished scientist at the Kinsey Institute who first put forth the Polyvagal Theory.

The Polyvagal theory has helped us understand that there are three primary states that we live in, in daily life.

  • –  Social Engagement State (relaxed, calm and feel safe)

  • –  Fight/ Flight State (feel on guard, defensive, unsafe)

  • –  Freeze State (Shutdown, immobilized, overwhelmed)

    If we have suffered from any kind of trauma or have ongoing stress in our life, we may become trapped in a state of Fight, Flight or Freeze.


Your Nervous System & The Vagus Nerve

These three states are governed primarily by the Vagus nerve, which is part of your Autonomic Nervous System.

The Vagus nerve is the longest cranial nerve in the body- stretching from the brain stem all the way down to the stomach innervating many organs along the way.

– The Vagus Nerve also attaches to the MIDDLE EAR.

Your AUTONOMIC NERVOUS SYSTEM or ANS can be thought of as your “automatic” system.

ANS controls the involuntary responses in your body – breathing, blood pressure, heart rate, muscle reflexes, sensory perception and digestion.

It Didn’t Start With You

Your Autonomic Nervous System (ANS) is constantly taking in information from all around you through all of your senses.

It is always actively processing information, 95% of which you don’t consciously notice.

Every moment your ANS evaluates whether YOU ARE SAFE OR IN DANGER.

If your ANS determines you are safe – the Social Engagement state is activated and you feel safe, relaxed, outgoing and happy.


If Your ANS Determines You Are In Danger

One of two things will happen:
– The Fight/Flight State will be activated. This may happen when you are facing conflict, are being bullied, criticized or rejected.
– Or the Freeze State will be activated. This can happen when you are in a serious accident, being abused or threatened in some way.

These reactions are healthy, adaptive responses, from which we recover and come out of and into a calm and safe place – once the trauma is over.

HOWEVER, when overwhelming or ongoing trauma has occurred, our nervous system can get stuck in either or both of these 2 survival modes.

When You’re Stuck

If stuck in fight or flight state this can result in feeling always hyper-vigilant or feeling “ON” all the time, unable to shut off your mind.

On the other hand if we are more stuck in freeze mode, we may feel paralyzed, unmotivated, unable to make decisions resulting in procrastination and depression.

Most importantly, when we are stuck in the Fight/Flight or Freeze States we cannot comfortably engage with others.

To heal we need to activate the social engagement part of the Vagus nerve.


Mental Health and You

‘Mental Health’ and ‘mental illness’ are often thought to mean the same thing, but they are not.

Everyone has mental health, just like everyone has health.

As the World Health Organization famously says, “There is no health without mental health.”

Over the course of a lifetime, not all people will experience a mental illness, but everyone will struggle or have a challenge with their mental well-being (i.e., their mental health) just like we all have challenges with our physical well-being from time to time.

Mental Health isn’t like an on/off switch. There are different degrees of health. People move on a continuum ranging from great or good health to so-so health to poor health to illness or disability.


Questions that are Often Asked;

“Why Can’t I Get Over Feeling Overwhelmed, Anxious, Depressed?”

“What’s with this constant tension and pressure in my chest?”

“Why do my Panic Attacks keep happening?”

Because it’s NOT All in Your Mind.

It is also in Your Nervous System.

Day to Day Stress

How we experience the events and people in our day-to-day life is based on how well our nervous system can respond.

When we are either stuck in the Freeze State, where we feel shutdown and overwhelmed – this is the depressed state.

OR stuck in the Fight or Flight State and feel “ON” and hyper-vigilant – this is the Anxiety state.

Then we can’t properly process the stimuli around us.

With PTSD you can be stuck in either state.

How Can SSP Help You?

SSP activates the Social Engagement System or the frontal part of the Vagus nerve.

When SSP does that,

  • –  it de-activates the fight, flight or freeze response

  • –  mobilizes your ability to feel safe and calm

  • –  which in turn helps you to self-regulate

  • –  making it easier to connect with others and focus

The Safe Sound Protocol (SSP) Helps with:

  • Nurturing feelings of safety & helping how we engage with social relationships

  • Receiving, processing & responding to cues from others

  • Increasing emotional control while decreasing reactivity


How Does SSP Work?

SSP involves listening to music that’s been processed to use certain frequencies of sound that specifically re-tune the nervous system to introduce a sense of safety, decrease sensory sensitivity, and increase the ability to socially engage.

It uses specially-filtered music to train the middle ear muscles associated with listening which stimulates and activates the branch of the Autonomic Nervous System responsible for calming and socially engaging via the Vagus Nerve. This helps to counteract and dampen the branch of the Autonomic Nervous System responsible for the fight-or-flight or freeze response.


Illness, fever, child ear infections, blows to the head, traumas and living in fearful states all reduce the function of the middle ear muscles.

Similar to a massage acting on muscles of the body, sound vibrations activate the auditory neural network including a branch of the Vagus nerve, the ramus auricularis.

As the Vagus nerve is stimulated, signals are sent to our nervous system telling it to relax and let go of tension.

SSP works by optimizing the way the brain interprets sounds and therefore uses the ears to turn the social engagement system back on, which in turn helps bring a person out of fight, flight or freeze response.

Claire Maisonneuve, director

Looking For Someone You Can Trust?

TESTIMONIAL – Dr. David Dyment MD, CCFP says,

“As a family physician in Burnaby B.C., I have been referring patients to Claire Maisonneuve for the past 27 years. The feedback I have received has been remarkable. She gets results and I would strongly recommend Ms Maisonneuve for anyone seeking couples or individual therapy.”

TESTIMONIAL – Dr. Karen Nordhal MD, says,

“I have sent my patients to the Alpine Counselling Clinic for over 20 years. Their approach to counselling has helped my patients with anxiety, depression as well as trauma related to ICBC accidents. I would highly recommend their services to my colleagues and patients.”

Our Team of 30 mental health specialists have helped clients make break-throughs in their lives for over 30 years.

counselling GMB

"I would like to give 10 stars."

"They did a great job for me. My anxiety, negative thoughts, stress are all manageable right now."

"My energy level has increased. My concentration is getting better. I am very happy."

"I highly recommend Claire and her team."

"Thank you Claire you changed my life."


Is SSP done with a Therapist or on My Own?

Because every client’s nervous system is going to respond differently to SSP, it’s important to work collaboratively with a therapist, to ensure that you get the right kind of support, have your questions/concerns answered and to build self-regulation strategies. 

However, some if not most of the listening can be done at home on one’s own and this process will be determined between you and your therapist.

If you have experienced trauma, unresolved grief or suffer from high anxiety you will need the support of a therapist to help you decide the pacing of training and to process any emotional experiences that can arise.

As providers of Safe & Sound Protocol we are certified in this modality and are committed to providing it to clients in the most clinically responsible way, using a somatic and trauma informed lens to therapy.


A ONE-HOUR INTAKE session is done in person at the Alpine Clinic or remotely via Zoom. The cost is $185.00 includes set up time, monitoring of treatment between sessions.


 Cost of the 5 hour listening program is $375.00  - payable in first session.

You download the app on your phone.

Your ability to listen to the music is monitored

Self-regulation strategies are implemented.

You listen to the SSP music for a few minutes daily on your own, at home.


You work with a therapist to determine your pace of how much you can listen to per day.  This can range from 3 minutes to 15 minutes.

You work with the therapist in either 50 minutes or 25 minutes sessions at their going rate of $160.00 per 50 min. session.

The number of sessions needed will vary greatly depending on your response and your needs.

----- All of this can be claimed on extended benefits.

All You Need Is Headphones

Our SSP Team

Claire Maisonneuve MA RCC
Director, Alpine Counselling Clinic

For over 30 years I have explored and implemented different approaches and strategies with my clients. My approach to therapy is holistic in that I address your issues from all aspects of your being, including your mind, body, emotions and spirit. I draw on years of work with advanced techniques of Cognitive Behaviour Therapy, training in body centered therapies and on Psycho-spiritual principles. My methods are scientifically validated and evidenced based.

The Next Step is Yours - Take It!

A Personal Letter To YOU,

It takes courage to initiate a change in your life – especially one that has been weighing you down for a long time. It is almost as if that which you want to get rid of is a familiar friend. In reality it is your enemy that undermines and restricts you everyday.

Isn’t it time to finally throw the enemy out and live the rest of your life free?

The expertise we have at the Alpine Counselling Clinic is unsurpassed. The thousands of clients we have helped to make significant changes in their lives over the past 30 years, bears good testament to our professionalism and commitment.

If you are hesitant in any way about taking the next step, call the number below and ask for me personally – so we can talk. I guarantee your satisfaction.

Claire Maisonneuve, director Alpine Clinic

We Are Covered By:

– Most Extended Health Benefits –

– ICBC - We direct bill ICBC for You -

– Crime Victim Assistance Program – We direct bill -

Our phones are open 9:00 am - 8:00 pm Monday to Friday, all day Saturday and 10:00 am - 4:00 pm Sunday.